Telebid Pro

Project

Interactive Voice Response

Interactive Voice Response (IVR) Solution allows customers to interact with a company’s host system via a telephone keypad or by speech recognition. The systems can respond with recorded or dynamically generated audio to further direct users on how to proceed.

Features 

  • – Premium IVR;
  • – Integration with 3rd parties;
  • – Highly scalable;
  • – Many standard interfaces/open standards;
  • – Support multiple protocols at the same time;
  • – Gateway functionality (e.g. ISDN);
  • – Monitoring and reporting;
  • – Web based administration and campaign management;

Services 

  • – Play message;
  • – Menu selection;
  • – Content and subscription selling;
  • – Voting and polling services;
  • – Competitions and quizzes;
  • – Mobile Security;
  • – 2-Step Authentication;
  • – Contact Center routing;